We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order once it has been placed, you are more than welcome to return your items in accordance with our return policy once your order has been delivered.

Customers can track their order via the tracking number emailed once the package is shipped.

If you do not receive a confirmation email within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address on file might be spelled incorrectly. To check your orders, log into your account and select the “My Orders” option to review your order history. If you are still unable to locate the confirmation email of your order, please contact customer service.

Once an order is placed, changes cannot be made.

Wash your Orange Flex gear in cold water on the gentle cycle. Hang to dry.

There will not be any extra shipping expenses for order items shipped separately.

All International orders incur a $35 shipping fee.